FAQ'S
We’ve put together a detailed list of frequently asked questions to help you find quick, clear, and accurate answers. Whether you’re interested in our wide selection of luxury and sports vehicles, want to understand the rental process, learn more about pricing, or have other questions, this page is here to make your experience seamless. If you don’t find the information you’re looking for, feel free to reach out to our team — we’re always ready to help!
What type of driving license is required to rent a car in Dubai?
UAE residents need a valid UAE driving license. Tourists must provide their original home country license along with an International Driving Permit (IDP), unless they’re from GCC, the UK, USA, EU, or other exempted countries. authorities, plus the vehicle repairing.
What are the basic requirements to rent a car from Dobee Cars?
You need a valid driving license, passport or Emirates ID, be at least 18 years old (25+ for luxury/sports cars), and pay a security deposit.
What types of cars does Dobee Cars offer for rent?
We offer luxury sedans, exotic sports cars, SUVs, economy cars, and 7-seaters for families or group travel.
Is insurance included in the rental price?
Yes, basic insurance is included. In case of an accident, a police report is mandatory. A green report means no cost, while a red report may result in extra charges.
Are there mileage limits on Dobee rental cars?
Yes. Each car comes with a daily mileage limit of 250 km. Extra kilometers will be charged separately.
Can I choose a specific car model and color?
Absolutely! You can select your preferred model and color based on availability, with no extra fee.
What is the minimum age to rent a car?
The minimum age is 18 years. However, for luxury or high-performance cars, you must be at least 25 years old.
How can I make payment for my rental?
We accept credit/debit cards, bank transfers, PayPal, cryptocurrency, and cash payments.
Can I rent a car without a credit card?
Yes, alternative payment methods like PayPal, bank transfer, or crypto are accepted. consequat.
What is your cancellation policy?
You can cancel before delivery. A 50% charge applies if cancellation is made within 24–48 hours of the scheduled delivery time.
Do you offer long-term rentals?
Yes, we offer flexible weekly and monthly packages tailored to personal and business needs.
Is it possible to extend my rental period?
Yes, you can extend your rental period subject to availability. Please notify us in advance.
Can someone else drive the rental car?
Only if they are added as an authorized driver and approved with valid documents. Otherwise, they won’t be covered by insurance.
Are chauffeur or airport pickup services available?
Yes, Dobee Cars offers premium chauffeur services including airport pickups and drop-offs.
What is Salik and who pays for it?
Salik is a toll system in Dubai. AED 5 is charged per gate crossing, and the renter pays these charges at the end of the rental.
What should I do if the rental car breaks down?
Call our 24/7 roadside assistance. We’ll provide support or a replacement vehicle if necessary.
What happens if I get a traffic fine?
All traffic fines incurred during your rental must be paid by you. We can deduct them from your deposit or add them to your final bill.
Are smoking or pets allowed in the cars?
No, smoking and pets are strictly prohibited to maintain cleanliness and vehicle condition.
Can I rent a luxury car for a special event like a wedding or honeymoon?
Yes, we offer special event rentals including luxury cars for weddings, honeymoons, and VIP events.
Does Dobee Cars deliver vehicles to any location in Dubai?
Yes, we provide free car delivery and pickup services across Dubai, including airports, hotels, and residences.